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  1. Free shipping on orders $50+ | Sampler ships free to all 50 statesShop the Sampler

Shipping policy

We ship throughout the United States, including APO and FPO addresses, and to Canada and the UK.

Free Shipping

US orders of $50 or more ship free. The $50 is based on your cart subtotal and applies automatically at checkout, no code needed.

The following do not qualify for free shipping:

  • Orders using any discount code, including GovX, military, first responder, promotional, and affiliate codes. Shipping is calculated at checkout on these orders.
  • Subscription orders. Subscriptions already receive subscription pricing, and shipping is calculated at checkout.
  • Cold brew.
  • Orders where the shipping rate is over $20. This usually means heavy orders to Alaska or Hawaii.
  • Orders shipping outside the United States.

The Sea State Sampler ships free to all US addresses, including Alaska and Hawaii.

Processing and Delivery

Orders are typically processed within 1 to 2 business days after purchase. Once shipped, you'll receive a confirmation email with tracking information. We primarily use USPS and UPS. Standard shipping usually takes 2 to 5 business days depending on location. Shipping times may be delayed during peak holidays or due to carrier issues outside our control.

Shipping Protection

Sea State Coffee is not responsible for packages once they have been handed off to the carrier. This includes delays and lost, stolen, or damaged packages. If an issue comes up after shipping, contact the carrier using your tracking information. Email us at sales@seastatecoffee.com if you need help.

Shipping Protection ($2.99) covers your package in case of damage or mishandling during transit. If something arrives broken, we'll handle the replacement and the claim for you. If you opt out of Shipping Protection, you'll be responsible for filing and managing any claims directly with the carrier.

Contact us as soon as possible if your item arrives damaged. If it's been more than 60 days from the mailing date, we can't replace it because it falls outside the UPS and USPS claim window. Don't throw away damaged items until the claim is resolved.

Lost Package

USPS: Check with neighbors and around your mailbox. With Shipping Protection, email shipping@seastatecoffee.com and we'll handle the claim. Without it, file a claim directly with USPS.

UPS: Call 1 (800) 742-5877 for a tracking update and check with neighbors. With Shipping Protection, email shipping@seastatecoffee.com and we'll handle the claim. Without it, file a claim directly with UPS.